Success Stories:
Public Liability Claim

John was attending to a local shopping centre, and was entering through the main doors, which are your typical side opening large glass doors used these days.  Unknown to him was that right behind the glass doors was a mat, a truly worn out mat that had raised edges all over the place. John was looking into the centre and did not notice the raised edges until after he took...

Walter contacted us after a fall at his retirement village. He suffered a nasty fall in circumstances we thought could have been avoided by those managing the village. We commenced proceedings for him, and soon thereafter the Defendant’s insurance company made an offer to settle the claim. We advised Walter to wait and seek more, and the more came later at a mediation. Walter showed great patience and willingness to...

This is one special story at Henry Carus + Associates. Lily had a slip and fall on a floor at a dance class. Her claim to us was that the floor was just too slippery and she had suffered a significant injury to her wrist. The dance company involved had leased the premises. After the accident, the dance company moved to a new premises. Our Henry Carus and Eliza Tan...

Natasha came to us after a fall at a hardware superstore in Cranbourne. She had consulted another law firm who did not wish to take on her matter, as they did not believe she could win. We told her we could win for her. At the time of her accident in June 2014, Natasha was a 33 year old mother of 3. She was walking in between two stacks of...

Jan came to our office at the end of 2015, seeking some advice. She had been involved in a public liability accident some 3 years before. She was walking to a corner of a street to wait for her husband to pick her up to go home. The area she was in was a commercial area with no clearly defined footpaths. So, Jan walked on a grassed area alongside the...

Jana is a retired teacher with a love and passion for playing the piano and for teaching languages. She continued to tutor kids of all ages post retirement. On the date of accident Jana had just dropped off her car for servicing and as it was a lovely day she had a tendency to go for a stroll back home. On her way home she was approaching a construction site...

Keith is a lovely 90 year old gentleman who had an unfortunate fall at a golf club. He fell heavily on his left shoulder and sustained a left rotator cuff injury. Keith consulted another law firm who were not prepared to take on his case. When he came to us, we believed that we could do more for him . We made the 120 km return journey to the accident...

David is a hardworking father who was unfortunately involved in a public liability accident when he was taking his dog for a walk. He slipped on his neighbour’s driveway which did not have enough slip resistance. He sustained significant injuries, including a 2nd injury to the left ankle, having injured it only 9 months before in a separate accident. We assisted Dave with public liability claim process and issued legal...

John came to our office after a very tragic accident. His son was killed while playing basketball at his neighbour’s home when the brick wall against which the basketball hoop was attached came down upon him. He was killed instantly, and sadly John watched it all happen. He suffered a psychiatric reaction to the event and asked us if he could receive compensation for his loss. We believed he could...

Geoff came to us after suffering an injury to his back whilst volunteering at a working bee at his local archery club. Geoff was injured when he was directed by another member of the club to go up into the roof area of the clubhouse to retrieve some equipment for a tournament. The roof area was dark and Geoff had never been up there before. He was not given any...

Dawn was injured when she slipped and fell in a nightclub. She suffered a painful injury to her ankle requiring surgery. The nightclub where the accident occurred closed down soon after the incident. The closing of the business didn’t mean that Dawn could not seek compensation.  After some perseverance Henry Carus + Associates were able to locate the insurer for the club and make a successful claim for Dawn.

Paul came to us after suffering a serious injury to his knee while holidaying on a houseboat on the Murray River.  His knee was injured when the houseboat decking gave way from under him, resulting in his leg falling through a hole.  The decking had broken previously during the same charter and the houseboat owner took no action, allowing Paul and his friends to continue to use the houseboat. After...

Olivia came to Henry Carus + Associates after suffering a serious injury to her back when the chair she was sitting on at a restaurant collapsed. Olivia’s life and her ability to continue running her business was severely impacted by the injury.

When Nina had a fall at a medical practice in Melbourne her life changed forever. She was attending the clinic to get a hearing check but stumbled on an unmarked rise in the floor level, fracturing her left arm and leg. Nina was 74 at the time of the accident but was a very active and capable person. Her injuries, however, resulted in her having to severely restrict all aspects...

Tanya suffered a serious injury to her knee when a fellow student tackled her from behind without warning during a self-defence class at school. Tanya was young at the time, and it was hoped her injury would pass but it did not. She was left with knee problems that will plague her for the rest of her life. When her mother first consulted us she did not know what could...

William came to Henry Carus + Associates a few years after his accident. He was renting a home at the time of the accident and fell through an external staircase, suffering a severe shoulder injury. According to William, the wooden staircase had rotted and, although he and his partner had complained about it, the owner of the property had done nothing about it. A maintenance man by trade, the shoulder...

Huanxi was walking with her husband and carrying her grandson in the Box Hill Shopping Centre. She slipped on a food item on the floor and suffered a fracture to the knee that caused her significant disability. Her claim become complicated when, just before a mediation a year ago, she fell off a chair and suffered a fractured spine. The issue was whether the fall off the chair was connected...

Kylie suffered an injury to her ankle when she attended a nightclub with some friends and was knocked over by other patrons who were fighting in the club. Those same patrons had been involved in an earlier altercation and the club and its security staff failed to eject them from the premises following that incident. After being told by other solicitors that she did not have a claim, Kylie came...

Jennifer came to us after she had a fall outside of a hotel she visited regularly. Jennifer’s injury occurred as she was leaving the hotel via a pedestrian ramp. As a result of her injury Jennifer had to have surgery to her knee. After her injury Jennifer could not take care of her grandchildren or enjoy her retirement activities – both of which she had been doing prior to the...